No - if your cup is the right size you shouldn’t feel it at all. Just like how you would with a tampon! If you can, simply double-check it is inserted correctly.

You shouldn’t be experiencing any discomfort or leaks while using a cup. If you do, it is likely positioned incorrectly, so please consult the User Guide which came in the box alongside your Cup, for guidance on how to insert correctly.

Using a cup is no more messy than any other form of sanitary wear such as pads and tampons, but we always recommend removing over the toilet or shower.

It is impossible for the cup to become lost or stuck inside you as it cannot travel than your cervix. If you go to remove the cup and it feels stuck, remain calm (as panicking may tense the muscles) and pinch the base of the cup to break any suction then pull out.

Absolutely! You can wear your Cup anytime, including overnight and during exercise.

You can consult the handy how-to-use guide which came in the box alongside your Cup, for guidance on how to insert correctly. You can also check out this blog to help you fold and insert your cup.

Absolutely! While initially, a Menstrual Cup is more expensive than pads or tampons, if cleaned and stored correctly, they can last for up to a decade! You can check out how much waste and money you save with our Cup Calculator.

No - this only happens when blood comes into contact with oxygen i.e when it drips onto a sanitary pad. The only time blood will come into contact with the air while wearing a Cup is when you remove it, so no need to worry about odour!

It is possible to wear your cup for up to 12 consecutive hours (longer than a tampon!) however we advise changing and cleaning it every 4-8 hours to make the most of your Cup.

The cup is made from super-soft and flexible medical grade silicone. We chose to use medical grade silicone as it is a safe material to be inserted inside the vagina and it is kind to all skin types.

Removing your cup shouldn't cause you any pain, but it may feel a little strange at first as it isn’t folded the same way it was when you inserted it.

After consulting our cup focus group, we found out they often struggled with firmer menstrual cups. That’s why we made our Cup extra soft and squidgy so it’s great for all cup users, not just the experts. You can see what some of our focus group members had to say here. 

Whether you call it a moon cup, period cup, diva cup or a menstrual cup, we think they’re awesome. So feel free to call it whatever you like!

Though rare, TSS, is a serious, and in some cases, fatal, disease caused by toxin-producing strains of the staphylococcus aureus bacterium. In order to prevent TSS, or any other infection, ensure you follow the below cleaning hygiene advice when using your cup;

- Clean your cup thoroughly using the tips in the User Guide

- Though it can be worn for up to 12 hours without leaks, we advise removing and washing your cup at least every 4-8 during your period 

- Ensure you always handle your cup with freshly washed hands 

Never use a menstrual cup if you have had TSS before.

We would always recommend if you have any gynaecological condition to consult a doctor to check if a cup is suitable for you. We have read lots of feedback from lots of girls who find using a cup really useful as it holds more blood than a tampon and can be used to roughly measure your blood loss.

Your age and birthing history will determine how well the cup fits you, hence the need to create different size cups! While everyone is slightly different, using the guide below should give you a good idea of which BeYou Menstrual Cup to purchase.

In order to determine the right size menstrual cup for you, follow the handy guide below:

- If you haven't had children its very easy. If you're under 25 years old, get the medium cup, and if you're older than 25 get a large menstrual cup.

- If you've had a vaginal birth then get the large menstrual cup.

- If you've had a caesarean and under 25 years old, get the medium cup, and if you're older than 25 get a large menstrual cup.

Though it can be worn for up to 12 hours without leaks, we advise removing and washing your cup at least every 4-8 during your period.

Before you use your BeYou Menstrual Cup, you must sanitise it by boiling it in a saucepan for 5-10 minutes or in a microwave, submerged in water, for 5 minutes. In between uses, there are a number of different cleaning methods you can use;

- Use our BeYou Menstrual Cup Foaming Cleanser.

- Boil in an allocated pan 5 -10 minutes.

- In a public toilet; use a small bottle of water or simply empty and reinsert ready to wash at a more convenient time. 

Further information on all cleaning methods can be found in the handy how-to-use guide which comes with the Cup.

Never use the following to clean your menstrual cup as they may damage the cup or cause vaginal irritation;

- Petrol based substances e.g Vaseline

- Essential oils

- Harsh cleaners

- Strong or scented soaps

- Dishwasher

Yes, over time your menstrual cup may become discoloured but do not worry, this will not reduce its effectiveness. Discolouration can be removed by soaking in sterilising solution.

After washing, dry your menstrual cup thoroughly and store in the cotton bag provided. Do not store in a plastic bag or sealed container.

If following the proper care and storage instructions, your menstrual cup can last up to a decade, however if you notice any tears, splits or any changes in the appearance your cup, we recommend that you replace it.