FAQS - Other

Orders & Shipping

  • 1.I’ve already placed my order, is it too late to make a change?
    • If we haven’t already shipped your product then it should be simple enough, but it really depends on what you need to change. Please get in touch with us and we’ll try our best to help.

  • 2.What is your return policy?
    • Due to the nature of our products, we have a strict no returns policy. However, if you have not broken the seal of the packaging and decide you no longer want your patches, contact us within 7 days of receiving them. At this point, we will provide you with a unique returns code, along with information on how to proceed. The shipping cost for returned items is payable by you so we won't reimburse the cost. If we've incurred a returns fee from your carrier, we may deduct this from your refund. Lastly, it’s always best to use recorded delivery (and keep the tracking number just in case!)

  • 3.I'm having trouble placing my order on your website. Help!



  • 1.What is an Ambassador and how do I get involved?
    • Ambassadors are our superheroes. They stay true to themselves, and help us get the word out. Not just about our products, but about the benefits of all things natural - that includes helping us break the taboo surrounding periods. We wouldn’t be anywhere without them! They also get involved with all sorts of activities ranging from events to marketing campaigns. To find out more, head over to the ambassador page and get in touch!

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