FAQS - Other

Orders & Shipping

  • 1.I’ve already placed my order, is it too late to make a change?
    • If we haven’t already shipped your product then it should be simple enough, but it really depends on what you need to change. Please get in touch with us and we’ll try our best to help.

  • 2.What is your return policy?
    • Due to the nature of our products, we have a strict no returns policy. However, if you have not broken the seal of the packaging and decide you no longer want your patches, contact us within 7 days of receiving them. At this point, we will provide you with a unique returns code, along with information on how to proceed. The shipping cost for returned items is payable by you so we won't reimburse the cost. If we've incurred a returns fee from your carrier, we may deduct this from your refund. Lastly, it’s always best to use recorded delivery (and keep the tracking number just in case!)

  • 3.I'm having trouble placing my order on your website. Help!

Stockists

Ambassadors

  • 1.What is an Ambassador and how do I get involved?
    • Ambassadors are our superheroes! They stay true to themselves while helping us spread the word, not just about our products, but about the benefits of all things natural, including breaking the taboo around periods. From events to marketing campaigns, they get involved in so many ways.

      Want to join us? Email us to learn more!

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